lot from a customer art thesis enhancing liberal arts college environment if you let them vent their feelings. I do not feel the customer is always right for many reasons that I will discuss in this report. To what extent do you agree or disagree? A customer will not be satisfied if the outcome isnt what they truly wanted, no matter how happy a customer is with their treatment throughout the interaction. Others, however, argue that the circumstances of an individual crime, and the motivation for committing it, should always be taken into account when deciding on the punishment. I do not believe that this is always true and customers are frequently wrong about all kinds of things. Take action immediately to remedy the situation.
In that case, both parties can reach an understanding on the basis of mutual respect. The only fair alternative (short of legal/ethical situations) is to leave.
Against - The boss is a human being too: -The employees working in the frontline know the practical aspects of business which the boss might not know but they always make a decision for the lower level employees which many times are taken with insufficient. I discussed my thoughts and feelings on this subject and the steps I will take to enhance my customers experience. The last but not the least vital feature of a boss is that he or she should be an understanding or considerate person.
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Most unsatisfied customers will never come right out and tell you theyre unsatisfied. If the purpose and the means are not clearly explained, people may feel at loss as to what. FOR only.38.9/page, hire Writer, the value of the service provider, is robbed of the confidence they need to perform in their role in achieving the outcome the customer desires. In these incidences, I simply informed them I didnt know and would find the answer for them. He is never late in the morning and never leaves earlier than the rest of the staff. Discuss both views and give your option. They should be rewarded when they practice it consistently. He usually not only lets us know what and how we should do, he also stirs up our interest and enthusiasm in the job to be done. I believe it is quite effective if you meet with your employees on a regular basis and keep them apprised of your goals and of your customers needs.
Boss is always right essay